SMS and Phone Call Terms of Service
SMS Terms of Service
By opting in to receive SMS messages from Texas A&M University–Central Texas, you agree to the following terms:
SMS Program Description
You may receive SMS messages from us that include both informational and promotional content, such as:
- Admissions and enrollment communications
- Application status updates
- Event reminders and participation details
- Student engagement and support communications
- Promotional messages related to programs, offerings, and opportunities
These messages may be sent to prospective students, applicants, and current students.
Message Frequency
Message frequency may vary based on your interactions with us. You may receive multiple messages per week depending on your engagement, application activity, event participation, or requests for information.
Opt-In
You may opt in to receive SMS messages by:
- Providing your mobile phone number through website forms, applications, or event registrations and selecting the SMS consent option
- Submitting an inquiry and explicitly agreeing to receive text messages (for example, by checking a consent box)
- Providing consent through other communication channels where permitted
By opting in, you provide express consent to receive SMS messages from Texas A&M University–Central, including messages sent using automated technology, AI-assisted systems, and/or prerecorded messages.
Consent to receive SMS messages is not a condition of enrollment or purchase.
Opt-Out
You may opt out of receiving SMS messages at any time by replying:
- STOP to unsubscribe
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again by sending START to (number/Numbers)
Help Instructions
For assistance, reply:
- HELP
You will receive a response with instructions on how to get support.
You may also contact us directly at:
Email: [email protected]
Call: 254.519.5438
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Carrier Disclaimer
Message delivery is subject to your mobile carrier’s network availability and is not guaranteed. Supported carriers, message types (including short code, 10DLC, or toll-free), and compatible devices may vary.
Carriers are not liable for delayed or undelivered messages.
Eligibility
By participating in this program, you confirm that:
- You are the authorized user of the mobile number provided
- You have the authority to consent to receive SMS messages at that number
Acceptable Use
You agree to use this service only for lawful purposes and not to misuse, disrupt, or interfere with the messaging service.
Privacy
Your information will be handled in accordance with our applicable Privacy Policy.
For more information, please review: SMS and Phone Call Privacy Policy
Changes to Terms
We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date. Your continued participation in the SMS program constitutes your acceptance of such changes.
Contact Us
If you have questions about these Terms, please contact us at:
Email: [email protected]
Call: 254.519.5438
Phone Calling Terms of Service
By providing your phone number to Texas A&M University–Central , you agree to the following terms regarding phone call communications.
Consent to Receive Calls
You consent to receive phone calls from Texas A&M University–Central, which may include calls made using automated technology, AI-assisted systems, and/or prerecorded or artificial voice messages.
These calls may be made for both informational and promotional purposes, including:
- Admissions and enrollment communications
- Application follow-ups and status updates
- Event reminders and participation details
- Student engagement and support
- Promotional information about programs, offerings, and opportunities
Consent to receive phone calls is not a condition of enrollment or purchase.
AI-Assisted and Automated Calling
Some calls may be conducted or supported by automated systems or AI-assisted technology. These technologies may be used to:
- Deliver prerecorded or partially automated messages
- Assist representatives during live calls
- Route or respond to inquiries
You may request to speak with a live representative during a call, where applicable.
Call Recording and Monitoring
Phone calls may be recorded and/or monitored for purposes including:
- Quality assurance
- Training and evaluation
- Record-keeping and compliance
By participating in a call, you acknowledge and agree that the call may be recorded, where permitted by applicable law.
Call Frequency
The frequency of calls may vary based on your interaction with us, including your inquiry status, application activity, event participation, or engagement with our programs.
Opt-Out of Phone Calls
You may opt out of receiving phone calls at any time by:
- Informing the caller during a call
- Contacting us using the information below
- Following any opt-out instructions provided during the call
We will process opt-out requests in accordance with applicable law.
Use of Information
Information collected during phone communications may be used to:
- Respond to inquiries and provide support
- Assist with admissions and enrollment processes
- Improve services and communication practices
- Maintain records of interactions
Privacy
Your information will be handled in accordance with our Privacy Policy.
For more information, please review: SMS and Phone Call Privacy Policy
Changes to Terms
We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about these Terms, please contact us at:
Email: [email protected]
Call: 254.519.5438