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Learning Management System Disclaimer

In compliance with federal regulations, the A&M University-Central Texas provides this written procedure for protecting the privacy of students in distance education courses or programs. In addition to the information provided below regarding the terms of privacy for the learning management system platform, the A&M University-Central Texas Responsible Use of Information Resources and Facilities procedure (29.01.99.D1.02 ) provides relevant information on protecting the privacy of all university students including those enrolled in distance education courses and programs.

Users of TAMUCT computers and computing systems should be aware that use of these State resources may be subject to:

  1. Review or disclosure in accordance with the Texas Public Information Act and other laws;
  2. Administrative review of computer use for security purposes, for investigation policy, or legal compliance, or during system maintenance; and,
  3. Audit as required to protect the reasonable interests of the university and other uses of the computer system.

Users of the A&M University-Central Texas learning management system are required to use a institutionally issued account and password (myCT for students, NetID for faculty/staff). Faculty, staff, and students are required to protect and maintain the confidentiality of their passwords. Unauthorized access to electronic services may result in risk or liability for the user and/or the system.

In addition to the measures taken by A&M University-Central Texas, students are strongly encouraged to take measures to protect their privacy online. These measures include, but are not limited to, avoiding saving passwords which might be easily viewable by subsequent users and clearing the browser cache when a computing session is complete, when using public computers.

Support requests that are sent to Help Desk Central will be answered by Help Desk Central personnel or forwarded to staff at A&M University-Central Texas to be answered. These support requests and the replies may be kept and reviewed to help ensure the relevance of information presented on this Web site and the usefulness of the replies from the support personnel.

More detailed data are collected about students, staff, and instructors who log in to Canvas courses. System administrators and instructors are able to create reports of student access showing when access occurs, frequency in a given period, activity performed, and the duration of activity. Student access to Canvas courses is automatically disabled 2 weeks after the semester is over. Instructors also have the capability of disabling their courses. Courses are kept on the server for one more year and are available to the instructor of the course and support staff. These archives contain all instructor and student-generated data, except for unrecorded chat sessions. The archives will be kept on A&M University-Central Texas's storage network and will be accessed only in the event of a request from the instructor of that course or a governing body of the University, in the course of diagnosing a technical difficulty, or in the case of an alleged violation of state or federal laws or the Texas A&M University-Central Texas Code of Student Conduct.