Technology Help Desk
Help Desk Central
In cooperation with TAMU's Help Desk Central we provide a single place to get help with technology. Help Desk Central provides assistance for the following ITS and eLearning systems:
- Canvas (Login ONLY)
- User Accounts (NetID & MyCT)
- University E-mail Accounts (Exchange & MyCT)
- WarriorWeb
Note: Help Desk Central does not provide support for Canvas if you can successfully log in. For Canvas support please use the "Help" button located inside of Canvas on the main menu.
How to Contact Help Desk Central
- Phone: (254)-519-5466
- E-mail: helpdesk@tamu.edu
- Live Chat: Visit the Help Desk Central website and click on the "Chat Now" button
Quick Reference for Accessing Systems at TAMUCT
This chart lists the various online services requiring a login at Texas A&M University-Central Texas.
myCT - Student account in the form of aa000@my.tamuct.edu.
NETID - Faculty/Staff account. Activate your NETID account. The associated email address is NetID@tamuct.edu.
Student ID - 9 digit number student ID number. Students should have received this shortly after application to the university.
Employee ID - 9 digit number employee ID number. Faculty will have one created upon being hired.
UIN - Faculty/Staff ID number.
| System | Students | Faculty/Staff |
|---|---|---|
| WarriorWeb | myCT username Username portion only (eg. xx001) Note: Students who are also staff will use their NetID account |
NetID |
| Canvas | myCT username Username portion only (eg. xx001) |
NetID@tamuct.edu |
| Library Online Databases | myCT username Username portion only (eg. xx001) |
NetID@tamuct.edu |
| myCT username Username portion only (eg. xx001) |
NetID@tamuct.edu | |
| Wifi - Eduroam | myCT account (full email address and password) | NetID@tamuct.edu |
| Computer Lab Accounts | myCT account (full email address and password) | NetID@tamuct.edu |
| Warrior Shield (911Cellular) | myCT (full email address) Student ID Number (Password will be separate from myCT account) |
NetID - Employee ID Number (Password will be separate from NetID account) |
| Academic Works | myCT username Username portion only (eg. xx001) | N/A |