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Help Desk Information

For emergency classroom support call 254-501-5888/5885. After 7pm, Monday through Thursday, use the Technology Enhanced Learning form below.

Student Help Desk Central

In cooperation with Information Technology Services and TAMU's Help Desk Central we provide a single place to get help with technology. Help Desk Central provides assistance for the following ITS and eLearning systems:

How to Contact Help Desk Central

  • Phone: (254)-519-5466
  • E-mail: helpdesk@tamu.edu
  • Live Chat: Visit the Help Desk Central website and click on the "Chat Now" button

Visit Help Desk Central

Faculty/Staff Technology Support

For general technology support, not related to user accounts, you may request assistance using the following forms:

Information Technology Services

Support Areas:

  • Windows Desktops
  • University E-mail Services
  • Office Printing Services
  • Software/Hardware Procurement
  • Wired and Wireless Networks
  • Telephone Systems
  • Servers and Windows File Shares
Technology Enhanced Learning

Support Areas:

  • Apple Desktops
  • Blackboard and Related Technologies
  • Blackboard Collaborate
  • Campus A/V Technology
  • Classroom and Lab Hardware/Software
  • Course Transition to Canvas LMS
  • ITV/TTVN Support
  • University Web Services
Contact
Hours

Monday - Friday
9:00am - 5:00pm