Help Desk Information

For emergency classroom support call 254-501-5888/5885. After 7pm, Monday through Thursday, use the Technology Enhanced Learning form below.

Student Help Desk Central

In cooperation with Information Technology Services and TAMU's Help Desk Central we provide a single place to get help with technology. Help Desk Central provides assistance for the following ITS and eLearning systems:

How to Contact Help Desk Central

  • Phone: (254)-519-5466
  • E-mail: helpdesk@tamu.edu
  • Live Chat: Visit the Help Desk Central website and click on the "Chat Now" button

Visit Help Desk Central

Faculty/Staff Technology Support

For general technology support, not related to user accounts, you may request assistance using the following forms:

Information Technology Services

Support Areas:

  • Windows Desktops
  • University E-mail Services
  • Office Printing Services
  • Software/Hardware Procurement
  • Wired and Wireless Networks
  • Telephone Systems
  • Servers and Windows File Shares
Technology Enhanced Learning

ATTENTION: Technical support requests for Canvas must be made inside of Canvas using the "Help" menu located in the main Canvas menu on the right side of your screen after logging in. If you are having issues, logging in to Canvas please contact Help Desk Central.

Support Areas:

  • Apple Desktops/Laptops
  • Campus A/V Technology
  • Classroom and Lab Hardware/Software
  • Canvas Course Development
  • University Web Services
  • Web Conferencing
Contact
Hours

Monday - Friday
9:00am - 5:00pm